Privacy Policy for www.delikingfood.com

Effective Date: November 1, 2024

DeliKing Food Co., Ltd. (“DeliKing,” “we,” “us,” or “our”) is committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and interact with our website,1 www.delikingfood.com, and purchase our products.

1. Information We Collect

We collect various types of personal data from you to provide our services and improve your experience.

Information You Provide Directly:

Contact Information: Names, email addresses, phone numbers, shipping addresses.
Payment Information: Details required for processing your purchases.
Demographic Information: General demographic data you may provide.
Social Media Handles: If you interact with us through social media, we may collect your social media handles.
Purchase History: Records of the products you have purchased from us.

Information Collected Automatically:

Information from Third-Party Sources:

We do not collect sensitive personal data.

2. How We Use Your Information

We use the collected personal data for the following purposes:

Order Fulfillment: To process and deliver your orders.
Customer Service: To provide support and respond to your inquiries.
Marketing Communications: To send you updates, promotions, and information about our products that may be of interest to you.
Website Improvement: To understand how you use our website and make enhancements to its functionality and user experience.
Analytics: For internal analysis to understand customer behavior and market trends.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Personalized Recommendations: To offer product recommendations tailored to your preferences.
Loyalty Programs: To manage and administer any loyalty programs you participate in.

3. Sharing Your Information

We share your personal data only with the following third parties for the purposes described:

Shipping Partners: To facilitate the delivery of your orders.
Payment Processors: To securely process your payments.
Marketing Platforms: For the purpose of delivering marketing communications and analyzing campaign effectiveness.
Analytics Providers: To help us analyze website usage and performance.

We do not share your personal data with any other third parties not listed above without your explicit consent, unless required by law.

4. Data Protection

We are committed to protecting your personal data. We implement the following measures to safeguard your information:

5. Data Retention

We retain your personal data for a period of 10 years. After this period, we will securely delete or anonymize your data, unless a longer retention period is required or permitted by law.

6. Your Data Rights

You have the following rights regarding your personal data:

Right to Access: You have the right to request access to your personal data2 that we hold.
Right to Rectify: You can request that we correct any inaccurate or incomplete personal data.
Right to Erase: You have the right to request the deletion of your personal data under certain circumstances.
Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions. [cite:3 1]
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format4 and to transmit it to another controller [cite:5 1].
Right to Object to Processing: You have the right to object to the processing of your personal data for certain purposes [cite:6 1].
Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time [cite:7 1].

To exercise any of these rights, please contact us using the contact information provided below.

7. Children's Privacy

We retain your personal data for a period of 10 years. After this period, we will securely delete or anonymize your data, unless a longer retention period is required or permitted by law.